Return & Exchange Policy
We want you to love what you ordered! But if something isn’t quite right, we’re here to help.
Returns & Exchanges
- Timeframe: You can return most items within 7 days from the date you received your order.
- Condition: Items must be unused, original, and with all tags and packaging intact.
- How to Return: Contact us at 0314-4958097, and we’ll guide you through the return process.
Refunds
- Once we receive your returned item, we’ll process your refund to the original payment method within 7-10 business days.
- Shipping Costs: Unfortunately, shipping fees are non-refundable unless the item is defective or we made a mistake with your order.
Exclusions
- Some items, such as [list any exceptions, e.g., sale items, personalized items, etc.], are not eligible for returns or exchanges.
How to Contact Us
If you need assistance or have any questions, please reach out to our customer support team at 0314-4958097.